Smart Start Driving School Classroom Instruction Smart Start Driving School Behind the Wheel Instruction Smart Start Driving School Classes for Teenagers

Frequently Asked Questions

General Information

When can I start?

Students can begin classroom instruction at 15 years and 9 months of age. NOTE:They cannot start even a day before! This is the R.M.V.'s rule, not ours, so please don't register them or drop them off at a new class if they are not old enough. Students must obtain a learner's permit prior to scheduling/taking any road lessons.

Do you offer a payment plan?

Financial difficulties? We understand things in life happen. We're glad to help our students achieve their license goal by arranging payment options for individual circumstances. Please call our office so we can work with you and let your teen reach their goal.

Classroom

How long does it take to finish the classroom portion?

The classroom portion of the drivers education program (30 HOURS) can be completed in 1-5 weeks depending on which class you take.

What happens if I miss a classroom day?

Flexibility is our middle name! If you missed a class, you can make it up. Call our office to verify which classroom time you missed and let us help you with your options to make up the class time. You can start on-road lessons before you make-up the class you missed.

Do you have a one-week course?

Yes, we offer a 1-week course during school vacations and periodically during summer break.

Parent Class

What is the 2 hour " Parent Class" ?

The parent class is a requirement of the driver's education course for students under 18. It is intended to educate parents or guardians about the driver's education curriculum, the junior operators laws, and the driving skills and behaviors that their children will be learning. It is important for parents/guardians to be aware of the skills and behaviors that they should be performing while driving so that they can best educate their children to be both safe and skilled drivers. Only 1 parent must attend.
The parent class is an excellent opportunity for parents to meet their children's teacher, to ask questions, and address any concerns they may have.

What if I already did "Parent Class" with another child?

Parent Class is good for 5 years. If you did it with another school, we need a copy of the certificate to put it in the students file. We don't have access to other schools records. You can obtain a copy from the other school.

Behind the Wheel

Where do you pick up and drop off students for road lessons?

We understand in many families both parents or guardians work. This can make it difficult for parents or guardians to take their children to a pick-up location or to pick them up after a lesson. We are happy to pick up our students at home, school, or work with the condition that the location is within our area of service. 

How do you book road lessons?

Simply log into our website with your unique username and password, click on the BTW Course link (found below your name and course requirements), look for any date that is marked in green, and register for a time that works with your schedule.

How long does it take to finish road lessons?

Students typically take 6 to12 weeks to complete their driving hours. Road lessons are available 5 days a week, Tuesday through Saturday. The frequency of lessons depend on the season.

How long do I have to complete my road lessons?

We require the student to start their lessons with us no later than 8 months from their first day of the classroom portion. This allows the student at least 4 months to complete their on-road lessons. Each student must finish the driver's education program (classroom + on-road lessons) no later than 12 months from the first day of classroom. Significant delays in completing the driver's education program have been shown to correlate to deficits in the student's driving ability and further progression through the course, and to poor performance on the road exam. Consistent, progressive practice is best when learning how to drive safely and competently!

Do you teach my child from the beginning?

Please note that we require our students to have 8 to 10 hours of driving before they do road lessons with us. The reason for this is we are not allowed to go into parking lots to teach a beginner per our insurance company policies.

How long does it take to be able to actually take the road exam?

We only do tests at our school in Shrewsbury. We pay to have the R.M.V. examiner come on a Saturday or Sunday. We do the tests about every 4 to 6 weeks depending on how many students are finishing.